Returns & Exchanges
At Skill Gap, we want you to feel confident in every piece you wear, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Whether the fit isn't right or you've changed your mind, our streamlined process ensures your style upgrade remains stress-free.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the original items in their secure packaging, ensuring all labels and tags are still attached to maintain eligibility.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the return, your refund or exchange will be processed within 5 to 7 business days to your original payment method.